Warm Tips : Aliexpress Shoes Size is Chinese shoe code ( EUR Size)
( Example Like This Euroepan 36 = Fit My Foot length 23cm ) How to choose the shoe size I want (The following is the foot type Suggestions to choose according to the standard size, if your foot type obesity or other type, you can contact customer service give you better advice, thank you!) European 34 = Feet length 22cm European 35 = Feet length 22.5cm European 36 = Feet length 23cm European 37 = Feet length 23.5cm European 38 = Feet length 24cm European 39 = Feet length 24.5cm European 40 = Feet length 25cm European 41 = Feet length 25.5cm European 42 = Feet length 26cm
Heel Height: Platform Height:
Q1How quickly will you ship my order ? Do you do wholesale and dropshipping ? How fast do you process the order once i pay you? A1：Dear , We do order Shipping Within 1-7 Working days When there Received you payment .YES ,We have ample supply. We do Order Shipping Way by China Post Registered Air Mail,HongKong Post Air Mail, ePacket, Or DHL And AliExpress Standard Shipping AliExpress etc Way to you.
A:) Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfactione .B:) We are not responsible for any custom duty and import tax.C:)Delivery time depends on destination and other factors, Usually Shipping time Within15-45 Working days Will Arrival , if you can’t get it on time ,Contact us trouble extended date and check the tracking information.
A:) If u satisfied our products,we appreciated if u can give us positive feedback and 5 stars , thanks for your support. B:)We strive for positive feedback on all transactions and nothing less than an overall Detailed Seller Rating (DSR) of 5. Unfortunately, If you are planning to give us a neutral/negative feedback because of your bad buying experience with us, please contact us at any time so as to clear up your discontent and resolve the problem.C:)Please give us the opportunity to solve the problems,we understand the concern and frustration u may have and try to do everything to solve these issues.D,:) If u have any questions , welcome to us, we strive for 100% customer satisfaction, thanks for your time.
A:)Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.B:)We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.C:)Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email account.Or trouble you contact US again, thank you!D,:) Please add me to your favorite list! Thank you for browsing & Good Day!
If you’re not 100% satisfied with the items you received, Please Contact Us within 15 days upon receiving them to initiate the return process.
1. Please Contact Us on our site, indicating the item(s) you would like to return and the reason, attach photo(s) for quality problems.
2. After receiving return address and instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. After returning, provide the return receipt from the shipping company indicating the weight and the tracking number of your returns, we could expedite your refund/exchange. Once your refund has been issued, you will receive a confirmation email.
1. You have 15 days to decide if an item is right for you, if you would like to return or exchange the item please contact Contact Us within 15 days of delivery.
2. We do not accept returned items that were sent back by you directly without checking with us first.
3. The following items cannot be returned or exchanged: Swimwear.
4. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost, unless a mistake is made by ChicMeLady.
6. We will arrange an exchange or issue a refund after we have checked your return tracking number or receipt.
7. Order cancellation:
In order to deliver the package as soon as possible, we use a local high-quality prepaided logistics company. When the order status is "Packaged", the package has been handed over to the logistics company, resulting a logistics cost. A 10% cancellation fee needs to be applied when canceling. We will NOT accept an order cancellation request if the status of order is“In transit”
Note: The original shipping fee and Shipping Guarantee are non-refundable.
- Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address on the shipping label we provide even if you are using your own shipping.
- Please make sure you don't include non-ChicMeLady items by accident in your return package. We will not be responsible for sending back those items to you.
We have warehouses in different countries around the Globe! If you want to return the items, please do not hesitate to Contact Us Our customer service will provide you with the nearest return address base on your order details within 24 hours.
NOTE: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
How can enjoy free shipping policy?
Free shipping on orders over USD$50. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 3 to 4 working days to process.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
Affect by the coronavirus epidemic, it may lead to extension of the delivery time. In some areas or countries with serious epidemic, the delivery time may be twice as much as the normal standard.
|Shipping Method||Delivery Time||Area|
|8-14 days||North America (USA )|
|8-14 days||Oceanica (Australia)|
|8-14 days||Europe (France Germany Belgium Luxembourg Netherlands)|
|8-14 days||Europe (Sweden Portugal Italy)|
|8-14 days||Europe (England)|
|8-14 days||Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)|
|8-14 days||Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)|
|8-14 days||North America (Canada Mexico)|
|8-15 days||South America (Columbia Chile Peru Argentina Venezuela Ecuador)|
|8-14 days||Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)|
|8-14 days||Europe (Croatia Ukraine Georgia Spain Russia)|
|8-14 days||Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d’Ivoire Togo Sultan Guinea)|
|8-14 days||Oceanica (New Zealand)|
If you experience any delays in tracking updates, we recommend you check the estimated delivery time. If your package is taking longer than schedule, please contact us at: